Order Elite by FIRGELLI Automations
Resolve more orders with every detail in reach.
Turn RMAs, replacements, reships, add-on sales, shipping upgrades, and payment requests into one guided Shopify workflow that keeps the original order story intact.
One operating view
Move from request to resolution with less manual work.
Order Elite gives customer service and shipping teams a clear path from the original order to the next action.
Start with the full context
Search Shopify records and load the saved customer, addresses, items, quantities, paid prices, and shipping details.
Make the right change
Reuse original items or add catalog products, adjust quantities and prices, select shipping, and document any credit or surcharge.
Send a clean handoff
Paid and zero-dollar work can continue to fulfillment. Invoiced work stays payment pending until Shopify records payment.
Built from real order work
A practical answer to the jobs that slow staff down.
FIRGELLI created Order Elite around daily RMAs, replacements, urgent shipping upgrades, added products, tax identifiers, payment collection, and Shopify fulfillment handoff. For merchants with an existing Shopify-to-ShipStation connection, eligible paid and zero-dollar orders can enter that established import flow. Each step is designed to save staff time and preserve the details the next person will need.
Give your team a faster way to finish the job.
Tell us about your store, catalog, shipping setup, and most common post-purchase workflows.